1. Order Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped on weekends or public holidays. During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you by email.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated automatically at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–2 business days

• Local Pickup: Ready within 24 hours (Free)

Delivery times are estimates and may vary depending on courier services and destination.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with tracking information.

Tracking details typically become active within 24 hours.

4. Customs, Duties, and Taxes (International)

For international orders, customs duties, taxes, or import fees may be applied by your country’s customs office.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

BareSea Minerals & Co Ltd is not responsible for delays caused by customs processing.

5. Damages & Lost Packages

If your order arrives damaged or appears lost in transit, please contact the shipping carrier directly to file a claim.

You may also contact us at info@bareseaminerals.com, and we will gladly assist you.

Please keep all packaging materials and damaged items until the claim is resolved.

6. Shipping Restrictions

We currently do not ship to:

• P.O. Boxes

• APO/FPO addresses

• Certain restricted countries

If we are unable to ship to your location, we will contact you and issue a refund if necessary.

7. Questions

 

For any shipping-related questions or support, please contact:

info@bareseaminerals.com

We are always happy to help.